Well, THAT was a fine flurry of events. Along with many others, I weighed in on an opinion piece, when asked (in advance) "what do you think?" The problem is that soundbites are what the TV guys and the journalists are after, not the 'full story'.
Why did Leo get bounced? Well, lots of back story here. When did it start? Some might say the day he was named, given that two-thirds of the Board deigned to meet him in advance to interview him. That story was among the more incredulous to me; two-thirds of the Board at the largest high-tech company on the globe didn't "have time or energy" to interview the one standing candidate after they'd gotten rid of the thug on trumped up charges? Huh? These folk were getting $325,000 for six meetings a year; couldn't they 'throw in' one extra hour and at least meet Leo?
What did Leo do that was so bad? Well, killed the stock price by 50%, say all the WallStreeters and p'o'd shareholders. Not exactly, if you go correlate dates and stock price. Hurd in April got HP stock to $54, it fell 15% to $45 when 3rd quarter results were 'pre-announced' and another 15% to $38 when his departure happened, along with all of the foodfight for the next five weeks or so. Did he have hanky-panky, if so why should it matter, how consensual was it, did he really do more than we've all learned so far (answer -- of course), and so on...
Leo's 'regime' if we may call it that, starts at the $38 level, and ended at $24 or so, down another 37%. So the Board, if you will, abetted a total fall of 55%, but Leo did not do all of that by himself.
No one can defend the atrocious PR moves of the 3rd quarter announcements -- at least no one that I've met. Theories about sabotaged leaks abound, and after the shameful way that the Board handled Leo's dismissal, it is easier to believe them.
More fundamentally, Leo was a victim, in my view, of the vast difference between today's American press and the European business press on the one hand, and the gulf between the American business press now vs. when the Cookie Guy took over IBM nearly twenty years ago. Each faced a situation where the structural changes of the industry and the alignment of investments were at odds. At IBM, the wheels had already come off the wagon; at HP, they were about to do so.
It had to take courage to go to the street, ala David Packard's symbolic statements of the past, to say "we're going to take the heat, and change the strategy, and fix this over some time". Packard, though, owned the place; Leo did not. And this Board has no patience or ability to take the heat, or even, it might seem, understanding of the issues out there. How else could they sign off on dumping PCs?
When IBM dumped PCs on Lenovo, they were fourth in a field of three, losing money, share, and image. HP is the biggest kahuna on the planet, making almost the highest margins (next to Apple), with share = Dell plus Apple put together, in the biggest single product area by dollars on the globe. Bigger even than the Dreamliner.
But the key is the Enterprise play. Which is what the TouchPad was designed to do, NOT to be an Apple i-Pad killer. So who made the dumb decision to go to Best Buy. Does Best Buy sell the PCs and servers for infrastructure at the Fortune 1000? NO...
Someone has been seriously duped on this 'multi-pronged' and flawed strategy. And that isn't addressed or fixed with this CEO change.
So, time will tell. But it is not sanguine. I can only hope that the 'new team' gets it right, somehow, sometime soon. But when (and if) they do, it will look a lot more like Leo's strategy than Hurd's, and a lot more like Carly's than Platt's. And there will be room for a book called "What happened to Camelot?"
Wednesday, September 28, 2011
Friday, September 16, 2011
HP bashing continues
One of my longtime friends, an HP 'oldtimer', wrote me last week: "Seriously, isn’t it true that there’s a VERY high level of unhappiness among HP supervisors (at least) since Leo was anointed to “save” the company, by getting rid of all that pesky hardware that none of the Board members used or understood? Grrrrrr"
And I surprised myself when I penned him the following:
No, it is not true across the board. The PC group is pissed, true. And frankly, they had it coming. Apple is 15x better these days. They (HP PCG) have gotten so arrogant and haughty, I found it nauseating. Even some of my best friends... sigh
The Services group is thrilled, frankly, even though Ann Livermore was 'one of the true blue HPers", she was stuck and they'd been screwed bad by Hurd. They love (or at least much prefer) Leo and Ray, partially because they understand relationship selling, and because they restored the salary cuts.
Peripherals (i.e. Printing since HP punted Discs and Terminals a long time ago) hasn't liked anything out of Palo Alto since Hackborn set it up thirty years ago. This spans five CEO's: Young, Platt, Carly, Hurd, and now Leo. Nothing has changed, except that they are no longer growing, and their spot in the sun is about over.
The Enterprise game -- which ALL BY ITSELF just surpassed IBM HW & SW for the first time (this is IBM HARDWARE AND SOFTWARE, which is all that IBM used to be) -- is beyond thrilled. This is the group that bought Autonomy (which I think was a stupid purchase because they bought the wrong company, not the wrong segment. Attensity's technology works; Autonomy's has been 'sold' to big corporate clients, but is really second-rate stuff by comparison. All the local 'smart companies' use Attensity now).
IBM is befuddled, despite the glowing East Coast press, the ads, and the stock price. You don't see this in the Wall St Journal, they still cannot believe that IBM is as weak as it is -- a problem they've had for thirty years. Ditto the Harvard Biz Review, the New York Times, and that asinine analyst reprinted in the San Jose Merc today, Toni Sacconaghi at Sanford Bernstein. The idiocy of these 'presumed analysts' escapes me how they get printed
This dumb bastard Sacconaghi issued an UNDERPERFORM, and then defends it, saying at the end the following: "I expect the stock to be at $37 within a year, so therefore it is a stock to avoid -- it takes a lot of patience". Is this guy for real? 61% gain in one year -- that's a LOT OF PATIENCE? These idiots are essentially day traders masquerading as investment advisors.
So, my friend, I'd say HOLD or even BUY. If they successfully spin out PC's (which they should, and will), that $40 Billion business alone will likely support a $10/15 per share price. If they do that, I would modify my longtime position to think that HP should also do the same with Printing. That would be another $12/18 per share -- how many $25 billion companies besides Intel, Microsoft and Google have greater than 50% market share and greater than 10% net profit? Those two pieces alone are worth more than the whole company is valued at today, mostly by panicked uninformed stockholders who've been pissed that the Board sacked wundurkind Hurd (the guy who systematically took R&D apart and virtually single-handedly killed HP morale and ethics) and now that Leo is having to rebuild the place, they're blaming HIM. Get real!
The company that would be left would be bigger than PCs and Printing. It'd be a $60billion juggernaut, growing twice as fast as IBM, aimed squarely at the "new cloud world" with more relevant underlying technology than IBM or Oracle or Cisco have today, and the only other contender is SAP, which they'll perhaps buy with the proceeds from the two sales. The new company would be worth $50/80 per share if given equivalent valuation to IBM's exalted price.
No one recalls that John Wooden had seventeen losing seasons at UCLA before his first team went to the quarterfinals. The next fourteen years built the legend.
No one recalls that Steve Jobs managed to cut Apple revenues in half in his first seven years back after they sacked Amelio and the other "suits". Nor that when he finally got growth back into Apple, it took three more years to get profitability turned around. It took four years to get the i-Pod "successful". And it wasn't until the i-Phone II that the sales were sustainable, let alone exciting. No question that Jobs deserves the accolades he gets. No question that it took him longer than John Wooden to 'get it right'
The clown in NY, self-reputed hedge fund genius David Einhorn, who in a May speech wanted to bag Steve Ballmer for 'bad management' at Microsoft since the shareprice hasn't risen in a decade, shows similar lack of understanding even though he can put dates on a stock price chart. He must have bought at the peak, and he clearly hasn't read the same equivalent numbers for Intel or Cisco or he'd be after all CEOs of high-tech companies that had bubble-priced stocks in 2000. Ballmer's run has been extraordinary, reprofiling the company so that it is NOT Windows-dependent, growing twice as fast as Intel, Dell, HP PCs, Cisco, and five times as fast as IBM, while merely tripling profits. Not a bad ten years for what is now a $75 billion dollar company at 20% net profits. Einhorn is a total idiot. But sadly, it is folk like him that shareholders have to listen to.
Most investors, I am convinced, don't have much if any sense of history. So, my friend, this can work to your advantage. HP is way stronger than the market is saying today. Enjoy...
And I surprised myself when I penned him the following:
No, it is not true across the board. The PC group is pissed, true. And frankly, they had it coming. Apple is 15x better these days. They (HP PCG) have gotten so arrogant and haughty, I found it nauseating. Even some of my best friends... sigh
The Services group is thrilled, frankly, even though Ann Livermore was 'one of the true blue HPers", she was stuck and they'd been screwed bad by Hurd. They love (or at least much prefer) Leo and Ray, partially because they understand relationship selling, and because they restored the salary cuts.
Peripherals (i.e. Printing since HP punted Discs and Terminals a long time ago) hasn't liked anything out of Palo Alto since Hackborn set it up thirty years ago. This spans five CEO's: Young, Platt, Carly, Hurd, and now Leo. Nothing has changed, except that they are no longer growing, and their spot in the sun is about over.
The Enterprise game -- which ALL BY ITSELF just surpassed IBM HW & SW for the first time (this is IBM HARDWARE AND SOFTWARE, which is all that IBM used to be) -- is beyond thrilled. This is the group that bought Autonomy (which I think was a stupid purchase because they bought the wrong company, not the wrong segment. Attensity's technology works; Autonomy's has been 'sold' to big corporate clients, but is really second-rate stuff by comparison. All the local 'smart companies' use Attensity now).
IBM is befuddled, despite the glowing East Coast press, the ads, and the stock price. You don't see this in the Wall St Journal, they still cannot believe that IBM is as weak as it is -- a problem they've had for thirty years. Ditto the Harvard Biz Review, the New York Times, and that asinine analyst reprinted in the San Jose Merc today, Toni Sacconaghi at Sanford Bernstein. The idiocy of these 'presumed analysts' escapes me how they get printed
This dumb bastard Sacconaghi issued an UNDERPERFORM, and then defends it, saying at the end the following: "I expect the stock to be at $37 within a year, so therefore it is a stock to avoid -- it takes a lot of patience". Is this guy for real? 61% gain in one year -- that's a LOT OF PATIENCE? These idiots are essentially day traders masquerading as investment advisors.
So, my friend, I'd say HOLD or even BUY. If they successfully spin out PC's (which they should, and will), that $40 Billion business alone will likely support a $10/15 per share price. If they do that, I would modify my longtime position to think that HP should also do the same with Printing. That would be another $12/18 per share -- how many $25 billion companies besides Intel, Microsoft and Google have greater than 50% market share and greater than 10% net profit? Those two pieces alone are worth more than the whole company is valued at today, mostly by panicked uninformed stockholders who've been pissed that the Board sacked wundurkind Hurd (the guy who systematically took R&D apart and virtually single-handedly killed HP morale and ethics) and now that Leo is having to rebuild the place, they're blaming HIM. Get real!
The company that would be left would be bigger than PCs and Printing. It'd be a $60billion juggernaut, growing twice as fast as IBM, aimed squarely at the "new cloud world" with more relevant underlying technology than IBM or Oracle or Cisco have today, and the only other contender is SAP, which they'll perhaps buy with the proceeds from the two sales. The new company would be worth $50/80 per share if given equivalent valuation to IBM's exalted price.
No one recalls that John Wooden had seventeen losing seasons at UCLA before his first team went to the quarterfinals. The next fourteen years built the legend.
No one recalls that Steve Jobs managed to cut Apple revenues in half in his first seven years back after they sacked Amelio and the other "suits". Nor that when he finally got growth back into Apple, it took three more years to get profitability turned around. It took four years to get the i-Pod "successful". And it wasn't until the i-Phone II that the sales were sustainable, let alone exciting. No question that Jobs deserves the accolades he gets. No question that it took him longer than John Wooden to 'get it right'
The clown in NY, self-reputed hedge fund genius David Einhorn, who in a May speech wanted to bag Steve Ballmer for 'bad management' at Microsoft since the shareprice hasn't risen in a decade, shows similar lack of understanding even though he can put dates on a stock price chart. He must have bought at the peak, and he clearly hasn't read the same equivalent numbers for Intel or Cisco or he'd be after all CEOs of high-tech companies that had bubble-priced stocks in 2000. Ballmer's run has been extraordinary, reprofiling the company so that it is NOT Windows-dependent, growing twice as fast as Intel, Dell, HP PCs, Cisco, and five times as fast as IBM, while merely tripling profits. Not a bad ten years for what is now a $75 billion dollar company at 20% net profits. Einhorn is a total idiot. But sadly, it is folk like him that shareholders have to listen to.
Most investors, I am convinced, don't have much if any sense of history. So, my friend, this can work to your advantage. HP is way stronger than the market is saying today. Enjoy...
Monday, September 12, 2011
Cisco paved the way for a long hot summer
The weather hasn't been all that warm in the Bay area this spring and summer, but the business press has been hot, Hot, HOT. Especially with the stories 'behind the stories'. Cisco downsizing, HP/Oracle suing and countersuing, Apple/Google suing and countersuing, Oracle and Google suing and countersuing, HP announcing with great fanfare and then withdrawing in even bigger fanfare, Jobs resigning and Carol Bartz detonating. Big stuff. Too much to digest?
Like, for instance, Cisco's 'blockbuster announcement' in mid-April about a possible 're-alignment', shifting from twenty-two "primary initiatives" back to "our main business". And then describing that this 'might' result in laying off 6,500 jobs. The business press treated it like a bombshell, but the number was disguised beautifully. First of all, it ignored the 5,000 folk with Fibercore and the Set-Top Box business who were 'sold', and it ignored the 500 folk with Flip-cam, jettisoned the day before they were scheduled to release their next great product. You'd think that with the top product in the world, you'd at least try to sell the division rather than just cancel it.
These moves get Cisco to 12,000 jobs 'lost' rather than 6,500. Then, some 3,000 were announced as 'taking the retirement or severance package' while another 2,800 declined such an offer. In spring 2011, estimates were that Cisco had 73,000 regulars (losing 15,000 by the count we've just listed, though the company later insisted that the 'retirees' were among the 6,500), and perhaps 25,000 'temporary workers' (plus or minus 15,000 or so).
Then, some unacknowledged number of 'temporary workers' were cut adrift, but the company would not comment on this one. The last time, in 2001, the numbers were staggering in the 'temporary ranks' -- then Cisco reportedly had 40,000 'regular' workers and 4,000 temporary. And 3,000/5,000 of the 'regulars' were let go, while 2,500 of the temps were dismissed. Estimates are that forty percent or more of the temps (vs. 60% ten years ago) were shown the door this time around. One key division reputedly had 75% of its 'staff' as 'temps' -- all of whom were dismissed.
All told, these frankly speculative numbers would put the real downsizing at 22,000 to 25,000 people, out of a total workforce of 98,000. That's BIG by any standard.
Why the secrecy re the 'temps'? Well, there are several reasons. First, this is a category that gets lots of Washington DC scrutiny after all the claims and issues around 'body shops' and cheap foreign labor and H1B visas. Books are now coming out describing some of the disgraceful practices, taking advantage of foreign nationals who have studied in America (50% of America's Masters degrees and 70% of PhDs granted in electrical engineering are to foreign nationals these days) and want to stay, or prospective graduate students who use jobs here as an entree.
Second, these jobs are by definition, and by law, restricted to "less than one year" in order to avoid the company having to provide health benefits and government wage taxes, costs that increase the labor cost to the company by up to one-third of the salary (but which tend to build longer-term loyalty as well as carry the fair share of the infrastructure cost of running our country). Anecdotal evidence, though, is that the average 'temporary' worker being let go at Cisco (just like most of the other Valley companies who use this same practice) has done the same job for an average of three and a half years -- the contracting 'job shop' just rejuggled the job title and description once a year. Patently illegal, but perfectly 'normal' in the Valley these days according to my sources.
And then, the rumor mill floated that Cisco's enormous push into 'the consumer space' with Linksys and the Scientific Atlanta acquisitions, as well as Webex and Tandberg for conferencing services, might be killed as well. The Tandberg folk we interviewed cheered this news mightily, but to date it is just rumor. When HP shot its own versions of teleconferencing a month later (June 1, 2011), the question became "does Cisco REALLY make money on these big Telepresence rooms? or do they give them to their biggest IT-shop clients to sweeten the router/fiber usage bundle?"
If all of this effort ebbs, it would be a shame, I think, for these are in fact game-changer technologies, just not particularly well executed as yet (little things like eye-contact sucks on the edge seats, because they save the cost of two extra cameras in a half-million dollar system).
All told, an interesting time at a company that has long been a bellwether in the Valley, both for a great place to work, and a progressive set of ideas for the market
Like, for instance, Cisco's 'blockbuster announcement' in mid-April about a possible 're-alignment', shifting from twenty-two "primary initiatives" back to "our main business". And then describing that this 'might' result in laying off 6,500 jobs. The business press treated it like a bombshell, but the number was disguised beautifully. First of all, it ignored the 5,000 folk with Fibercore and the Set-Top Box business who were 'sold', and it ignored the 500 folk with Flip-cam, jettisoned the day before they were scheduled to release their next great product. You'd think that with the top product in the world, you'd at least try to sell the division rather than just cancel it.
These moves get Cisco to 12,000 jobs 'lost' rather than 6,500. Then, some 3,000 were announced as 'taking the retirement or severance package' while another 2,800 declined such an offer. In spring 2011, estimates were that Cisco had 73,000 regulars (losing 15,000 by the count we've just listed, though the company later insisted that the 'retirees' were among the 6,500), and perhaps 25,000 'temporary workers' (plus or minus 15,000 or so).
Then, some unacknowledged number of 'temporary workers' were cut adrift, but the company would not comment on this one. The last time, in 2001, the numbers were staggering in the 'temporary ranks' -- then Cisco reportedly had 40,000 'regular' workers and 4,000 temporary. And 3,000/5,000 of the 'regulars' were let go, while 2,500 of the temps were dismissed. Estimates are that forty percent or more of the temps (vs. 60% ten years ago) were shown the door this time around. One key division reputedly had 75% of its 'staff' as 'temps' -- all of whom were dismissed.
All told, these frankly speculative numbers would put the real downsizing at 22,000 to 25,000 people, out of a total workforce of 98,000. That's BIG by any standard.
Why the secrecy re the 'temps'? Well, there are several reasons. First, this is a category that gets lots of Washington DC scrutiny after all the claims and issues around 'body shops' and cheap foreign labor and H1B visas. Books are now coming out describing some of the disgraceful practices, taking advantage of foreign nationals who have studied in America (50% of America's Masters degrees and 70% of PhDs granted in electrical engineering are to foreign nationals these days) and want to stay, or prospective graduate students who use jobs here as an entree.
Second, these jobs are by definition, and by law, restricted to "less than one year" in order to avoid the company having to provide health benefits and government wage taxes, costs that increase the labor cost to the company by up to one-third of the salary (but which tend to build longer-term loyalty as well as carry the fair share of the infrastructure cost of running our country). Anecdotal evidence, though, is that the average 'temporary' worker being let go at Cisco (just like most of the other Valley companies who use this same practice) has done the same job for an average of three and a half years -- the contracting 'job shop' just rejuggled the job title and description once a year. Patently illegal, but perfectly 'normal' in the Valley these days according to my sources.
And then, the rumor mill floated that Cisco's enormous push into 'the consumer space' with Linksys and the Scientific Atlanta acquisitions, as well as Webex and Tandberg for conferencing services, might be killed as well. The Tandberg folk we interviewed cheered this news mightily, but to date it is just rumor. When HP shot its own versions of teleconferencing a month later (June 1, 2011), the question became "does Cisco REALLY make money on these big Telepresence rooms? or do they give them to their biggest IT-shop clients to sweeten the router/fiber usage bundle?"
If all of this effort ebbs, it would be a shame, I think, for these are in fact game-changer technologies, just not particularly well executed as yet (little things like eye-contact sucks on the edge seats, because they save the cost of two extra cameras in a half-million dollar system).
All told, an interesting time at a company that has long been a bellwether in the Valley, both for a great place to work, and a progressive set of ideas for the market
Wednesday, August 24, 2011
Robert X. Cringely weighs in
Metroactive.com, the little San Jose rag laying around in fast-food joints and coffee shops, this week has Robt. X. Cringely's SV411.com column headed "Losing the HP Way." As usual, Cringely doesn't pull punches. He cites the Agilent spinoff in 1999 under Lew Platt as follows: "While this made sense at the time, and even today, there were unintended consequences of that spinoff -- the loss of HP's corporate soul.... Lew Platt blew it in my view."
Cringely mentions the 10% time for employees working on their own ideas as an early HP idea, rather than Google who now gets credit for 'inventing it'. Robt even says (correctly) that if you needed lab stock for your 'wild-ass idea' or anything else needed to do the job, say a magnetron or a barrel of acetone, it could be taken without question on Friday afternoons.
The cruelest irony he notes is that Apple will now be building its new spaceship intergalactic headquarters atop what used to be one of HP's most important labs. He's right. Might be right in his final sentence too -- "HP may have no route back to greatness."
Compared to today's idiotic articles quoting asinine pundits in the analyst world who think it fine to speculate that Oracle will buy a beaten-down HP to give Hurd satisfaction for burying Leo, Cringely does a straight-forward sobering analysis. HPites everywhere (the old kind) are saddened beyond words.
Cringely mentions the 10% time for employees working on their own ideas as an early HP idea, rather than Google who now gets credit for 'inventing it'. Robt even says (correctly) that if you needed lab stock for your 'wild-ass idea' or anything else needed to do the job, say a magnetron or a barrel of acetone, it could be taken without question on Friday afternoons.
The cruelest irony he notes is that Apple will now be building its new spaceship intergalactic headquarters atop what used to be one of HP's most important labs. He's right. Might be right in his final sentence too -- "HP may have no route back to greatness."
Compared to today's idiotic articles quoting asinine pundits in the analyst world who think it fine to speculate that Oracle will buy a beaten-down HP to give Hurd satisfaction for burying Leo, Cringely does a straight-forward sobering analysis. HPites everywhere (the old kind) are saddened beyond words.
Monday, August 22, 2011
bad news brings out more stories
I had a chance this weekend to meet a CIO who 'knows' Apotheker and Hurd from days dealing with NCR, SAP, Oracle and HP. The story I found most fascinating concerned an NCR deal with Home Depot on some very customized, proprietary software for in-store customer tracking / inventory correlation. HD had a two-year exclusive, and it took about a year to debug the new system and get it functional, at which point it was instantly valuable to Home Depot. But, through a CEO 'decision' at NCR (guess who), a loophole was found that enabled NCR to sell the same SW to Lowe's, for instant installation. Lowe's was thrilled, Home Depot could sue but not walk away, and NCR shareholders all benefited. HD went later to SAP, and as it was reported to me, found them to be extraordinarily ethical. Hummn...
Friday, August 19, 2011
kinda called the shot?
I just re-read my own blog a bit, in view of the news this week for HP. May 21, analyzing the second quarter numbers, I opined that HP is screwed in the consumer market -- PCs as well as TouchPads, etc. While hardly new news to anyone (since some pundits have said this for thirty years), it was satisfying to me to read my own prophecies and realize they were pretty accurate.
Today, I'd have to say, "What were they smoking over there?" This company has been out of touch with consumers for so long it is embarrassing. (Again, some longterm observers would say, "Charlie, name me one time they were in touch"). They make Motorola's disaster look like child's play, although they aren't (yet) being compared to Enron or AIG.
But for the world's largest revenue high-tech company on the globe, this has got to be viewed as mostly catastrophic. Predictably, the stories this morning go back to Carly's tempestuous acquisition of Compaq, clearly pinning the blame on the Wicked Witch. But it is hard to blame it all on Carly. She's been gone an eternity in Silicon Valley years. Consider -- she was bounced two and a half years before the i-Phone appeared, more than five years before the i-Pad appeared. Think of it this way -- Apple had yet to average 1 million i-PODs per quarter, or i-Macs per quarter -- when Carly was deposed.
It was Marc the Knife (the kindest appellation we've heard in a year for this abusive tyrant who was praised all over Wall Street) who presided over the destruction of R&D (along with ethics, any sense of community involvement, charity, or tragically, the HP Way) that paved the way for this denouement of an icon.
Apple did do R&D, with acute market sensitivity, and boosted i-POD sales by ten times in the next two years, boosted their PC/laptop sales by four times in the next five years (into a "dead, mature market"), and without the i-Phone and the i-Pad built a dynamic exciting company compared to the cost-cutting enterprise-focused Palo Alto progenitor of Silicon Valley.
And now, based on four exciting consumer-facing product lines (only), Apple has surpassed IBM in total revenues, and is about to pass HP. The only saving grace for HP in terms of 'standing tall' is to note that 'iconic' Intel, Cisco, Dell, Microsoft, Oracle, and SAP have all stagnated worse than HP, while other iconic companies, notably Sun and Motorola, have disappeared.
Unfortunately, American companies, by and large, are being managed (and lauded) by folk who resemble the leadership that has just failed HP. Check the statistics for DuPont, Merck, Kodak, Boeing, John Deere, General Motors, AT&T and Verizon, or your favorite retailer, and it paints a sorry picture for what the Wall Street Journal and Harvard Business School types admire.
Today, I'd have to say, "What were they smoking over there?" This company has been out of touch with consumers for so long it is embarrassing. (Again, some longterm observers would say, "Charlie, name me one time they were in touch"). They make Motorola's disaster look like child's play, although they aren't (yet) being compared to Enron or AIG.
But for the world's largest revenue high-tech company on the globe, this has got to be viewed as mostly catastrophic. Predictably, the stories this morning go back to Carly's tempestuous acquisition of Compaq, clearly pinning the blame on the Wicked Witch. But it is hard to blame it all on Carly. She's been gone an eternity in Silicon Valley years. Consider -- she was bounced two and a half years before the i-Phone appeared, more than five years before the i-Pad appeared. Think of it this way -- Apple had yet to average 1 million i-PODs per quarter, or i-Macs per quarter -- when Carly was deposed.
It was Marc the Knife (the kindest appellation we've heard in a year for this abusive tyrant who was praised all over Wall Street) who presided over the destruction of R&D (along with ethics, any sense of community involvement, charity, or tragically, the HP Way) that paved the way for this denouement of an icon.
Apple did do R&D, with acute market sensitivity, and boosted i-POD sales by ten times in the next two years, boosted their PC/laptop sales by four times in the next five years (into a "dead, mature market"), and without the i-Phone and the i-Pad built a dynamic exciting company compared to the cost-cutting enterprise-focused Palo Alto progenitor of Silicon Valley.
And now, based on four exciting consumer-facing product lines (only), Apple has surpassed IBM in total revenues, and is about to pass HP. The only saving grace for HP in terms of 'standing tall' is to note that 'iconic' Intel, Cisco, Dell, Microsoft, Oracle, and SAP have all stagnated worse than HP, while other iconic companies, notably Sun and Motorola, have disappeared.
Unfortunately, American companies, by and large, are being managed (and lauded) by folk who resemble the leadership that has just failed HP. Check the statistics for DuPont, Merck, Kodak, Boeing, John Deere, General Motors, AT&T and Verizon, or your favorite retailer, and it paints a sorry picture for what the Wall Street Journal and Harvard Business School types admire.
end of an era
The PC business for HP has beeen bookmarked by Apple. And "TOUCH"
HP, despite what the Computer History Museum august visitors think, invented and sold the first successful Personal Computer -- the HP 9100A, eight years before Ed Roberts did the Altair. And in the Computer History Museum timeline itself, Ed says "Jeez, the Intel Intellec I was a PC, and they just didn't recognize it." He is right, of course -- the Intellec I, which was a development systme for designers to write code to program their new microprocessors, was built by a team inspired by the HP 9100A, including Bill Davidow who moved from being one of HP's first three PC salemen to Intel. DUHHH...
And Wozniak, working at HP, proposed the "Apple 1" to them, but was ignored -- actually he was given permission to do it without HP interference -- about the time that Ed Roberts had his seance in New Mexico and met a kid named Gates.
It took another eight years for HP to "wake up" and decide to compete -- with the vaunted TOUCH-SCREEN, a machine with a TV ad of a Monarch Butterfly flitting onto the screen and causing magic things to happen. The Ad preview was screened for the HP Executive leadership in Napa at the tony Silverado Country Club the morning after the Apple Hammer-throwing ad ran for the first and only time at the 1984 Super Bowl.
HP execs were told confidently by our McKinsey advertising and marketing team that we'd go from 2% of a modest PC-world to 21% in a year with our machine and their help. This, bear in mind, is a year after the IBM PC was on the cover of TIME magazine as the MAN OF THE YEAR. And this team blithely wrote off Apple, whose Apple III (done by ex-HPites) and the LISA (done by ex-HPites) failed.
When the numbers were in a year later, the Mac sold 200,000 machines (only half of Steve Jobs' prediction, which fueled his unplanned departure from Apple), and HP's expensive, slow, unreliable, impractical TOUCH-SCREEN sold 40,000 -- not exactly hitting the 21% market share number. So the first head-to-head failed, pretty hard.
The second? HP announced the TouchPad in January 2010, but concluded it didn't work by April. Apple announced its i-Pad in January 2010, delivered in July, and sold one and a half million the first month, fifteen million the first nine months. Business Week reported that HP had to buy Palm and WebOS because they had outsourced R*D to Asia (gawd) and HP confidently said, "the TouchPad will be the businessman's indispensible tool" HP built 500,000 for the initial launch a year after the i-Pad launch (and four months after the SECOND i-Pad launch. Best Buy, the biggest electronics super store on the planet (but not exactly an enterprise supplier) took 300,000 units initially, and returned 270,000 yesterday.
So -- Touchpoint -- don't name your product "Touch..." and don't go up against Apple?
HP, despite what the Computer History Museum august visitors think, invented and sold the first successful Personal Computer -- the HP 9100A, eight years before Ed Roberts did the Altair. And in the Computer History Museum timeline itself, Ed says "Jeez, the Intel Intellec I was a PC, and they just didn't recognize it." He is right, of course -- the Intellec I, which was a development systme for designers to write code to program their new microprocessors, was built by a team inspired by the HP 9100A, including Bill Davidow who moved from being one of HP's first three PC salemen to Intel. DUHHH...
And Wozniak, working at HP, proposed the "Apple 1" to them, but was ignored -- actually he was given permission to do it without HP interference -- about the time that Ed Roberts had his seance in New Mexico and met a kid named Gates.
It took another eight years for HP to "wake up" and decide to compete -- with the vaunted TOUCH-SCREEN, a machine with a TV ad of a Monarch Butterfly flitting onto the screen and causing magic things to happen. The Ad preview was screened for the HP Executive leadership in Napa at the tony Silverado Country Club the morning after the Apple Hammer-throwing ad ran for the first and only time at the 1984 Super Bowl.
HP execs were told confidently by our McKinsey advertising and marketing team that we'd go from 2% of a modest PC-world to 21% in a year with our machine and their help. This, bear in mind, is a year after the IBM PC was on the cover of TIME magazine as the MAN OF THE YEAR. And this team blithely wrote off Apple, whose Apple III (done by ex-HPites) and the LISA (done by ex-HPites) failed.
When the numbers were in a year later, the Mac sold 200,000 machines (only half of Steve Jobs' prediction, which fueled his unplanned departure from Apple), and HP's expensive, slow, unreliable, impractical TOUCH-SCREEN sold 40,000 -- not exactly hitting the 21% market share number. So the first head-to-head failed, pretty hard.
The second? HP announced the TouchPad in January 2010, but concluded it didn't work by April. Apple announced its i-Pad in January 2010, delivered in July, and sold one and a half million the first month, fifteen million the first nine months. Business Week reported that HP had to buy Palm and WebOS because they had outsourced R*D to Asia (gawd) and HP confidently said, "the TouchPad will be the businessman's indispensible tool" HP built 500,000 for the initial launch a year after the i-Pad launch (and four months after the SECOND i-Pad launch. Best Buy, the biggest electronics super store on the planet (but not exactly an enterprise supplier) took 300,000 units initially, and returned 270,000 yesterday.
So -- Touchpoint -- don't name your product "Touch..." and don't go up against Apple?
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